Sustainability Management in Environmental Dimension

The Company has committed to conducting business while caring for the environment. Though the Company provides financial services, we pay attention to environmental issues, especially Climate Change which has become more intense, and find out solutions and prevention to mitigate possible negative impacts on the environment and nature. The related environmental issues are energy and water consumption, waste generation, pollution creation, and greenhouse gas emissions. Thus, the Company has formulated the safety, health and environmental policy and its guidelines to ensure that directors, executives, and employees realize their duties, responsibilities, and cooperation in managing those matters. The policy is provided on the website: https://investor.ifscapthai.com under “Sustainable Development.”

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Company’s Safety, Health and Environmental Policy

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The Company has taken several actions to promote and support environmental management as follows:

Formulate guidelines for granting loans to specific industries that possibly trigger environmental and social impacts to ensure the Company operates securely and legally while generating sustainable returns for its stakeholders in all sectors.

Offer a convenient and prompt e-Factoring service in submitting documents to request clients’ loans.

Promote online meetings with people inside and outside the organization such as board meetings, executive meetings, shareholders’ meetings, and meetings to communicate with employees.

Develop and implement the Salesforce Program as a core program for the Company’s business operations that helps promote using innovations and technologies to boost work efficiency, centralize data, and reduce some paper from any printing works to support environmental sustainability efficiently.

Campaigns for indirect electricity savings e.g. using LED bulbs for energy savings, attending VDO conferences, cost-effectively using water and office stationery.

Support the selection and use of environmentally friendly products.

Cooperate with the residential juristic person in separating waste materials into different types as required by law before throwing them out so that some can be recycled.

Invest in a joint venture that rents electric vehicles to decrease pollution and be environmentally friendly.

Prepare the Carbon Footprint for Organization (CFO) every year and determine the plan to reduce greenhouse gas (GHG) emissions based on all activities of the organization associated with the consumption of energy and resources and the environmental management within the organization, causing the greenhouse gas problems that lead to global warming and climate change.

Performance in Environmental Dimension

The Company is committed to promoting and improving environmental management inside and outside the organization. Many projects have been implemented to build environmental awareness among the Company’s employees at all levels and to drive engagement in various activities to use resources efficiently and sustainably.

Electricity Consumption

In 2024, the Company continued the energy-saving campaign by regularly communicating with the employees through the existing channels such as e-mail notifications, office announcements etc., aiming at raising awareness among the employees to use energy efficiently and effectively. Thus, the guidelines have been implemented as follows:

Replace all 280 office fluorescent tubes with LED tubes.
Set up the daily period of turning off air conditioning from 12.00–13.00 hrs.
Set up the air conditioning temperature at 25ºC.
Close computer screens and turn off all unused light tubes.
Unplug any unused electrical equipment during and after working hours.
Use energy-saving and standard light bulbs and electrical appliances and regularly check and maintain them in proper condition.

Electricity Consumption (kilowatt-hour)

2023	2024	Change (%)
212,576	178,605	-15.98%

In 2024, the volume of electricity consumed in the organization decreased by 33,971 kilowatt-hours or 15.98% compared with the year 2023 due to the aforesaid energy-saving measures continuously implemented by the Company. As a result, the Company met its target of reducing electricity consumption by 3% within 5 years (2024–2028). However, the Company’s target of reducing electricity consumption by 3% within 5 years remains unchanged, while other measures have been added for more efficient energy usage and reduction of greenhouse gas emissions.

Fuel Consumption

In 2024, the Company provided 9 company cars for various company activities. Under ongoing campaigns, the Company encouraged the employees to plan their traveling more efficiently to shorten the time and reduce fuel consumption by using public transportation for short distances i.e. electric train, taxi, etc. This helps create a traveling culture among the employees to care for the environment and reduce the operating costs and long-term environmental impact.

Fuel Consumption (Liter)

2023	2024	Change (%)
16,926	15,935	-5.85%

In 2024, fuel consumption volume dropped by 991 liters or 5.85% from the previous year due to the measures on efficient energy usage and the employees’ cooperation. However, the Company will add other measures to help reduce fuel consumption. The Company set a long-term target to reduce fuel consumption to zero within 5 years (2024–2028) by changing all 9 company cars from combustion to electric vehicles by the year 2028 to lower fuel costs and support the Company’s measures on reduction of greenhouse gas emissions.

Water Management

Under ongoing campaigns, the Company has urged all employees to use water efficiently and economically while regularly checking equipment to ensure they are in proper condition.

Water Consumption (Cubic Meter)

2023	2024	Change (%)
479	570	+19%

In 2024, the volume of water consumption increased by 19% compared to the previous year, which resulted from regular water usage in the organization. However, the Company’s target of reducing water consumption by 3% within 5 years (2024–2028) remains unchanged.

Paper Consumption

The Company has continuously campaigned for the employees to reduce paper to help decrease waste generated and use of natural resources necessary for paper production. The Company, therefore, focuses on improving its working process and on utilizing technology to serve the set target as follows:

Use an e-Factoring system to enable clients to submit documents online to reduce paper use in their work.
Develop and implement the Salesforce Program as a core program in the Company’s business operation to help reduce paper use in printing.
Encourage document storage and sharing of digital files through the Cloud System or online platform.
Support real-time document editing through file sharing to reduce printing in the working process.
Deliver documents via e-mail or online instead of paper-based formats.
Encourage the employees to print documents only when necessary and use paper more efficiently.

Paper Consumption (Ream)

2023	2024	Change (%)
955	890	-6.81%

In 2024, the quantities of paper use decreased by 65 reams or 6.81% due to the working process improvement and the technology implementation. However, the Company focuses on improving and finding solutions for paper use reduction to balance nature and reduce the impacts of paper use on the environment in the long term. Thus, the Company’s target of reducing paper consumption by 3% within 5 years (2024–2028) remains unchanged.

Waste Management

The Company realizes the importance of waste management in the organization by communicating and urging the employees to manage waste generated in the office such as waste separation, reduction of plastic use, efficient use of office supplies, and reuse of office materials. To reduce office waste effectively, the Company has collected waste data since 2023 and used it as the base year for comparison with the current waste amounts.

Volume of Waste in the organization (kilogram)

2023	2024	Change (%)
3,892	3,527	-9.38%

In 2024, the volume of waste in the organization decreased by 365 kilograms or 9.38% due to the campaign encouraging the employees to separate waste, and reduce plastic use as mentioned above, which could reduce waste volume in aggregate. The Company’s long-term target of reducing waste in the organization by 3% within 5 years (2024–2028) remains unchanged.

“Dividend Waste Bank” Project

In 2024, the Company arranged a CSR activity under the “Dividend Waste Bank” project to urge the employees to participate in managing waste generated in the organization. The Company also campaigned to separate waste under the 3R principles which include “Reduce”, “Reuse”, and “Recycle”.

Under this project, the Company systematically separated waste and forwarded it to the Office of Lumpini Tower’s Waste Separation Program that will be sold to the waste management service provider to ensure that the waste management is undertaken completely in terms of proper and efficient waste separation, collection, transportation, and disposal. The entire process will minimize the impacts on the environment in the long term.

The “Dividend Waste Bank” project also creates a positive outcome for the environment and employees’ public awareness. Waste separation and recycling help reduce the world’s burden and create long-term sustainability in line with the Company’s purpose to operate the business along with environment conservation.

Mangrove Reforestation Project, Samut Songkhram

On 6th April 2024, the Company organized a CSR activity under the “Mangrove Reforestation” project at Khlong Khon Mangrove Conservation Center, Samut Songkhram province. Mangroves are deemed valuable and important natural resources yielding great economic, social, and environmental benefits, and are shelter and food sources for various economic aquatic animals. If aquatic animals are abundant, local people will earn more income. Importantly, mangroves help protect against soil erosion, retain the balance of coasts and nearby areas, and are the source of studying nature and recreation.

This activity mainly resulted from collaboration between all executives and employees of the Company. Every year, the Company plans to organize useful activities together with its business operation by focusing on caring for the environment, society, and communities for sustainable living in the long term.

Carbon Footprint for Organization (CFO)

“Climate change” means a direct or indirect effect of human activities causing changes in the composition of the atmosphere. Except for weather variation, human activities that increase amounts of greenhouse gases in the atmosphere result in climate change. For this reason, all sectors worldwide have joined hands to deal with the more severe greenhouse gas emissions. For Thailand, the government is committed to tackling this problem seriously with the target of a reduction in greenhouse gas emissions by 20–25% from the projected Business-as-Usual (BAU)[¹] level by 2030, an important step towards a low-carbon society to balance economic development and environmental care.

¹ Business-as-Usual (BAU) means the case when there are no operations of greenhouse gas reduction. For the case of Thailand, it is anticipated that the greenhouse gas emissions increase from 279.129 million tons carbon dioxide equivalent (MTCO₂eq) in 2005 to 554.649 MTCO₂eq in 2030.

The Company recognizes the importance of the above issue, it has therefore conducted a study and prepared the Carbon Footprint for Organization (“CFO”) since 2022 (based on 2021 data for calculating greenhouse gas emissions of the organization). The data from the organization’s activities with direct or indirect greenhouse gas emissions was collected to assess the quantity of greenhouse gas emissions, develop guidelines for reducing greenhouse gas emissions efficiently and report the result of greenhouse gas assessment in accordance with the CFO calculation and reporting terms required by Thailand Greenhouse Gas Management Organization (Public Organization) or TGO, which is an agency providing registration and certification of greenhouse gas data.

In 2024, the Company prepared its third consecutive year of the CFO with the organization’s scope in the GHG Inventory under the operation control approach by considering the activities from greenhouse gas emissions in 2021 (Base Year), which consisted of Scope 1 & 2 greenhouse gas emission sources and Scope 3 greenhouse gas emission source. TGO’s Carbon Footprint for Organization Verification Guideline (edited No. 6th July 2022) was used as the verification criteria. It was verified by ECEE Co., Ltd., an external verifier and evaluator of carbon footprints for organizations registered with the TGO.

Table shows the assessment results for Greenhouse Gases Emitted from the Company’s Activities in 2024

	Base Year (2021)		Current Year (2024)		Change (%)
	Corporate Emission of Greenhouse Gases (Ton CO₂e)	Proportion (%)	CorporateEmission of Greenhouse Gases (Ton CO₂e)	Proportion (%)	Increase / (decrease)
Scope 1	43	31	47	30	9.30
Scope 2	81	58	90	58	11.11
Scope 3	16	11	18	12	12.50
Total (Scope 1+2)	124	89	137	88	10.48
Total (Scope 1+2+3)	140	100	155	100	10.71

In 2024, the assessment result of the Carbon Footprint for Organization as compared to the base year 2021 indicated that the quantity of Scope 1 and Scope 2 greenhouse gas emissions was 137 tons Carbon Dioxide Equivalent (Ton CO₂e) or an increase of 10.48% from the base year 2021 mainly caused by the higher electricity consumption (Scope 2) from the base year 2021 when the employees had worked from home (WFH) during the COVID-19 pandemic, lowering the consumption of office resources. However, if comparing the quantity of Scope 1 and Scope 2 greenhouse gas emissions with that of the year 2023 (159 tons Carbon Dioxide Equivalent (Ton CO₂e)), it was found that the quantity of Scope 1 and Scope 2 greenhouse gas emissions dropped by 13.84% due to the exercise of electricity saving measures in the organization as stated in Topic 1: Energy Management.

However, our long-term goal to reduce the quantity of greenhouse gas emissions in Scope 1 and Scope 2 by 3% within 5 years (2024–2028) remains unchanged, with 2025 marking the 2nd year of this ongoing initiative. In the future, the Company plans to lower greenhouse gas emissions i.e. employees traveling outside the organization by public transportation services, worthwhile electricity consumption, changing the Company vehicles to EV cars, etc.